PAYMENTS

We accept all major credit cards. All transactions are processed securely, and your credit card information is never stored.

If you prefer to pay via an alternative method such as Direct Debit, please contact us at info@balmaround.com.au.

Orders are typically dispatched within three business days via Australia Post.

Please ensure all contact details are entered correctly at checkout and include any special delivery instructions in the designated section.

Standard Delivery – Up to 5kg
Flat rate: $10.90

International Orders
For international delivery requests or inquiries, please contact us at info@balmaround.com.au.

We take pride in the quality of our products. If you receive a faulty item, please contact us at info@balmaround.com.au.

You may return the product for a refund or exchange within 30 days of receiving the product, in accordance with the refund provisions outlined under Australian Consumer Law.

You are not required to sign up or provide personal details unless necessary for order fulfilment. However, basic contact and delivery information is required for purchase processing.

We are committed to safeguarding your privacy. All personal information is handled in compliance with the Australian Privacy Principles and is used solely for processing orders or communicating with you (if you opt in).

We do not collect sensitive personal data, and participation in feedback or surveys is entirely voluntary.

Have a question? We'd love to hear from you. Contact us at info@balmaround.com.au.

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